Payments: Advance payment is mandatory to commence any project. GST invoices are issued only for payments made to the official company account.
Pricing: All quoted prices are exclusive of GST, transportation, and net metering charges unless explicitly mentioned.
Delivery & Installation: Project timelines are subject to site readiness, client coordination, and statutory approvals. ISOL Power is not liable for delays caused by government processes or client-side issues.
Warranty: Solar products are covered under respective manufacturer warranties. ISOL Power provides installation warranty as per the agreed project scope.
Site Responsibility: Clients are responsible for ensuring a safe, accessible, and installation-ready site. Any delay or additional work due to site conditions may incur additional charges.
Unauthorized Handling: Warranty and support will be void in case of tampering, unauthorized relocation, or third-party intervention post-installation.
Refunds are applicable only if cancellation is requested prior to dispatch or installation.
No refund will be issued after procurement, dispatch, or commencement of project-related work.
All requests must be submitted via email to support@isolpower.in with relevant project details.
Approved refunds will be processed within 7–10 business days post-verification.
We collect essential personal information (such as name, contact details, and site data) solely for delivering and supporting our solar energy solutions.
Your information is never sold or misused. It may be shared with trusted partners strictly for service execution and legal compliance..
All data is stored securely. You may request to access, modify, or delete your information at any time by contacting support@isolpower.in.
Natural disasters.
Regulatory or government policy changes.
Material shortages or third-party supply disruptions.